辦公室英語(yǔ):六步教你打造完美郵件(2)

　　4. Use Numbered Points

　　將內(nèi)容編號(hào)

　　If you’ve got several questions or points to make, it’s very helpful to number them. This makes it easy for the other person to respond to each one, especially if some just require a yes/no response or a single word answer. For instance:

　　對(duì)于那些為了咨詢或提供各種問(wèn)題的郵件，最好將問(wèn)題一點(diǎn)一點(diǎn)的列舉出來(lái)，以便于他人對(duì)每個(gè)問(wèn)題作答，尤其當(dāng)某些人更傾向于對(duì)問(wèn)題只回答“是”和“否”的時(shí)候。例如：

　　#Could you let me know:

　　能否告知：

　　#1. How much it would cost for the website design

　　1. 網(wǎng)站設(shè)計(jì)費(fèi)用

　　#2. How much for the website design plus a tri-fold brochure

　　2. 網(wǎng)頁(yè)設(shè)計(jì)加一份三頁(yè)宣傳冊(cè)的費(fèi)用

　　#3. Whether you could complete #2 by the end of April

　　3. 您能否在四月底完成第二點(diǎn)所述工作?

　　It’s also useful to list your questions or points as bullets in this way; if you write a single paragraph, some of your questions might get missed.

　　將你的問(wèn)題或觀點(diǎn)用圖標(biāo)的方式羅列出來(lái)是很實(shí)用的，倘若你用一段話將幾個(gè)點(diǎn)全部涵蓋，那對(duì)方有可能會(huì)漏看其中的幾點(diǎn)。

　　5. Re-read and Use Spell-Check

　　重新閱讀一篇，校對(duì)拼寫(xiě)錯(cuò)誤

　　A typo or spelling mistake can turn one word into an entirely different one. If you’re using email in a professional capacity, that mistake could be embarrassing – or even offensive. It might alter the whole meaning of your email: a missing “not”， for instance, could potentially cause problems.

　　排版或拼寫(xiě)錯(cuò)誤有時(shí)能導(dǎo)致對(duì)一個(gè)單詞的誤解。尤其當(dāng)你用郵件來(lái)溝通專(zhuān)業(yè)性內(nèi)容時(shí)，這樣的錯(cuò)誤就很尷尬，甚至有些失禮。它可能改變你整個(gè)郵件的意思。比如：少寫(xiě)了個(gè)“不”，就可能會(huì)引起某些問(wèn)題。

　　Spell-check should help you avoid any silly mistakes – but use your eyes and brain too. There are plenty of words that spell-check won’t pick up. If you’re emailing from a device with predictive text and an auto-correct feature, make sure you always re-read what you’ve typed.

　　因此檢查拼寫(xiě)將避免你犯這些低級(jí)錯(cuò)誤，但這里強(qiáng)調(diào)——不僅僅用眼睛檢查，還得用大腦思考。有些錯(cuò)誤不一定能輕易檢查出來(lái)。如果你的郵件系統(tǒng)有字句聯(lián)想功能和自動(dòng)糾錯(cuò)功能，一定要把寫(xiě)出來(lái)的內(nèi)容再通讀檢查一遍。

　　6. Make Your Signature Useful

　　充分利用郵件簽名

　　Do you have an email signature? (That’s the text that appears automatically at the bottom of your email.) Some people don’t use one at all; others have a funny quote or favorite saying.

　　你設(shè)置過(guò)郵件簽名嗎(它將會(huì)在你每次郵件內(nèi)容的下方自動(dòng)生成)?有些人從來(lái)都沒(méi)有使用過(guò)它，但我們也看過(guò)一些非常有意思和哲理的簽名。

　　Whether you’re using email for professional or personal reasons, make your signature useful for both you and your recipient. That might mean:

　　無(wú)論你是為了工作還是私人聊天，加注簽名對(duì)你和郵件接收者都有好處，因?yàn)檫@意味著可以：

　　Giving the link to your website

　　加上你的網(wǎng)頁(yè)鏈接

　　Including your work address and/or phone number

　　寫(xiě)上你的工作地址或電話號(hào)碼

　　Adding links to your social media accounts

　　注上你的社會(huì)媒體工具帳號(hào)(例如博客，微博，論壇)

　　Putting in a line to promote your recent book / blog / product

　　宣傳你最新的書(shū)籍，博文或產(chǎn)品

　　If your email provider allows it, you may even want to create several signatures to use for different purposes (e.g. one for emailing friends, one for new business contacts)。

　　有些郵箱甚至還提供用戶根據(jù)不同目的設(shè)計(jì)不同簽名的服務(wù)(比如：一個(gè)對(duì)朋友使用，一個(gè)對(duì)新結(jié)識(shí)的企業(yè)伙伴使用)。

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